Privacy Policy
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Our websites are designed to provide you with the best possible information about our company, products, and services. To follow up on your inquiries and ensure a good experience when you visit us, we collect and process personal data. In addition to the information you choose to provide, a limited amount of data is collected through your use of the websites.
This privacy policy explains how Make collects and uses personal data on our website www.make.as.
Data processed
Administrative data such as name, telephone number, email address, job title, and the company you work for. Information about behavior on our website, such as which articles you read and what you show interest in.
Legal basis for processing
We process the data you share with us based on your consent where this is required.
We process data when it is part of an agreement or part of a dialogue prior to a potential agreement.
Furthermore, we wish to follow up with you in the best possible way and process data based on a balance of interests regarding what would naturally be expected based on your inquiry.
We are also required by law to process certain data. This may include information related to the purchase of products and services.
If we need to process sensitive personal data to fulfill an agreement with you, we will obtain your consent prior to processing. The consent limits processing to only the data necessary for Make to fulfill the specific agreement. You can withdraw your consent at any time, at which point the processing of the relevant personal data will cease.
Sharing, storage, and deletion
To ensure the proper and secure processing of data, only a dedicated, approved, and limited number of personnel at Make manage the information you provide. We handle this through control mechanisms and robust privacy procedures.
Partners we work with and share data with:
Intercom – Support and chat
Pipedrive – CRM
Finago (24 seven office) – Accounting
Google Workspace – Document management and communication
Posten Bring – Digital signing
Statuscake – Monitoring and alerting service for system operations
Trello – Bug reporting and feature requests
Slack – Internal communication
The collected data is not stored longer than required by law or as necessary for the purpose for which it was collected.
Your rights
Right of access
You have the right to request access to the data we process about you. You are entitled to know the purpose and legal basis we use, which data we process, the recipients or categories of recipients to whom the personal data is disclosed, the retention period, and where the data was obtained from.
Right to rectification and deletion
If you believe that Make has registered inaccurate or incomplete data about you, you have the right to request rectification of the relevant personal data. You can request that we delete your personal data if the data is no longer necessary to fulfill the purpose of the processing, if you withdraw your consent (where consent was the basis for processing), if you object to the processing and there are no overriding legitimate grounds to continue, or if the data has been processed unlawfully.
Right to data portability
You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer data received from you to another controller where technically feasible and if the processing is based on consent or an agreement.
Right to lodge a complaint
If you feel that our processing of personal data does not align with what is described here or violates the law, we welcome your feedback. You also have the right to complain to the Norwegian Data Protection Authority (Datatilsynet). You can read more about this on their website or contact them in writing at Datatilsynet, Postboks 8177, 0034 Oslo.
Newsletter via email and SMS
Make sends out news and other information via email and SMS. To receive these, you must have created an account or subscribed through one of our sign-up forms. The email address, mobile number, etc., are stored in a separate database and are not shared with others. If you choose to unsubscribe from our newsletter, we will retain your details to ensure you are not added to the list again later. If you request deletion, all data we hold about you will be deleted. We keep your mobile number and email with a status indicating that you are deleted, ensuring you do not receive any further communication from us.
Sharing posts from our websites
When you share posts, the information is processed directly by the social network you choose. How that social network handles the data is regulated by your agreement with them. Information that you have shared a post is not stored by us.
Ordering guides, e-books, and templates
On our website, you can order guide materials by providing information such as company name, your name, email, mobile number, and postal address. Following registration, we will send you relevant communications via email and SMS related to what you signed up to receive. You can request to be removed from such communications at any time.
Changes to the privacy policy
We may update the privacy policy from time to time. You will always find the latest version of our privacy policy on our website.
Responsibility
The data controller is the entity that determines the purpose of processing personal data and the means used. Make is the data controller for the data we collect on our websites.
If you have any questions regarding our processing of your personal data, please contact us at support@make.as and we will assist you.