Lipscore ensures stable email delivery with Make

Lipscore's results after switching to Make

• Stable and predictable delivery quality for millions of emails.

• Less time spent on operations; the system requires minimal follow-up.

• Peace of mind regarding privacy and GDPR with Norwegian data storage and practices.

• Fast, accessible support that resolves issues without friction.

Who is Lipscore?

Lipscore is a Norwegian company that manages ratings and customer reviews for businesses selling products online or in physical stores. Their clients include major brands such as Jernia, Bodyshop, and Nordvik Eiendomsmegling. Approximately 800 websites across six different countries use Lipscore's services.

Lipscore.com offers a user-friendly process that makes it easy for customers to leave feedback and reviews, ensuring 100 percent authentic, verified reviews from actual customers.

Dependent on systems that perform

Lipscore sends emails in high volumes and depends on solutions that make it easy to maintain an overview of a large portfolio. In a typical month, Lipscore sends up to two million emails using the email service from Make, which also supports SMS.

– We depend on stability, high delivery quality, and full GDPR compliance, says CEO Henning Frettem. Lipscore previously used a US-based company, but they did not always meet European compliance standards and GDPR regulations.

Chose a Norwegian provider with specialised expertise

About a year ago, Lipscore felt the time was right to make a change, and chose Make. – There are many technical details to manage, but Make really delivers. It is fast, efficient, and the service level is excellent. We receive detailed, high-quality support, which is always in Norwegian, says Frettem.

Make provides peace of mind

The uncertainty regarding privacy and GDPR is gone, replaced with full confidence in Make. – Make gives us peace of mind. They have major, reputable clients, including the Norwegian Data Protection Authority. Knowing Make is our provider, we are confident that all GDPR requirements are met, says Frettem.

– For us, this is a partnership that just works smoothly in the background. Make always resolves any issue without us having to spend time on it. This seamless experience shows how efficient and professional they are.

What did Lipscore experience?

• A local partner that is easy to reach and understands our market requirements.

• Norwegian data storage and local customer support provide extra peace of mind for our clients.

• The platform scales without requiring our time or resources.

• The delivery quality allows us to focus on our core product.