How Make's Ticketmaster integration simplified email workflows for Taran and Chat Noir
For André Øverland, who manages newsletters for Taran and Chat Noir, email marketing was a time-consuming process. Manual lists and fragmented tools made it difficult to send targeted messages to the right audience without spending an excessive amount of time.
With Make and the Ticketmaster integration, everything became simplified. Now, ticket buyers and purchase history are automatically synchronized, allowing André to send relevant newsletters and campaigns on autopilot. The result? More precise mailings, increased engagement, and a far more efficient workflow.
Results after Taran switched to Make
Targeted newsletters and SMS based on purchase history
Reduced time spent on manual tasks
Increased open and click-through rates on newsletters
Automated workflow between Ticketmaster and Make
Taran and Chat Noir now have a more efficient, targeted, and simple email strategy that saves time and delivers better results!
Automatic synchronisation made simple
Previously, managing customer data was a time-consuming task for André. Every new newsletter required him to manually upload lists of ticket buyers, which was both time-consuming and prone to errors. But then came the Ticketmaster integration.
"The integration with Ticketmaster has really been a game changer. Now everything synchronises automatically, and we no longer have to spend time on manual data handling. Make took a process that could have been complicated and made it very simple. I received great help with the setup, and everything went completely smoothly," André says. With this integration, he can now focus his time on what matters: creating content that truly engages the recipients.
With Make, culture and entertainment businesses can create memorable moments for their audience, automatically and personally. By synchronising purchase history from systems like Ticketmaster or Tixly directly into Make, clients can send targeted messages to the right recipients. Automated workflows save time on routine tasks such as performance reminders, ticket delivery, and thank-you messages. In addition, data is stored securely on local servers.
Support and security in your own language
When André switched from Mailchimp to Make, it was primarily to get a solution that offered better support and simpler workflows, where local support and GDPR compliance security were decisive factors.
"I don't want to use an American tool with help articles in English if something goes wrong. Being able to get help in Norwegian has been a major advantage," André continues. "It made getting started much easier, and we have always received quick and helpful answers when we need them."
Great newsletters in 10 minutes
André points out that Make's ease of use was one of the main reasons he chose to switch email providers. In addition to the Ticketmaster integration, he highly appreciates how accessible the platform is for everyone in the team, without requiring technical expertise.
"Make has a low barrier to entry. Anyone can use it, and it isn't complicated. In just 10 minutes, we can create great newsletters," André concludes.
What did Taran and Chat Noir experience after switching to Make?
Ability to send targeted emails based on purchase history
Reduced time spent on manual tasks
Better open and click-through rates
Easier segmentation leading to higher engagement
"The integration with Ticketmaster has been highly effective for us. Everything now synchronizes automatically, eliminating the need for manual data entry. Make turned what could have been a complex process into a very straightforward one."
André Øverland
Marketing Manager, Taran AS